Terms of Service
1. Who we are
RoseArk ("RoseArk", "we", "us") operates the website at roseasa.com and related game-server services. The service is provided by GNC ASCENDED. By creating an account or using the site you agree to these Terms.
2. Eligibility
You must be at least 16 years old to create an account or make a purchase. By registering you confirm that you meet this requirement and that the information you provide is accurate.
3. Accounts
You are responsible for keeping your login credentials secure and for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that are used for cheating, fraud, or abuse.
4. Purchases and virtual items
- Purchases grant in-game virtual items or perks for our ARK: Survival Ascended servers. They have no real-world monetary value and cannot be exchanged for cash.
- Prices are shown at checkout and may change at any time. Applicable taxes may apply.
- Delivery is automated in-game; if an item is not delivered, contact support and we will resolve it.
- Because virtual items are delivered digitally and immediately, all sales are final except where required by law or at our discretion. See our refund handling in Section 5.
5. Refunds and chargebacks
If an item fails to deliver or is purchased in error, contact contact@roseasa.com and we will review the request. Initiating a chargeback without first contacting us may result in account suspension.
6. Acceptable use
You agree not to exploit, cheat, harass other players, attempt to disrupt our servers, or use the service for any unlawful purpose. We may remove content and restrict access to enforce these rules.
7. Service availability
The service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted availability and may modify, suspend, or discontinue features (including seasons, rankings, or servers) at any time.
8. Limitation of liability
To the maximum extent permitted by law, GNC ASCENDED is not liable for any indirect, incidental, or consequential damages, or for loss of data or virtual items, arising from your use of the service.
9. Privacy
Our handling of personal data is described in our Privacy Policy.
10. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by a new version number and effective date, and where appropriate we will ask you to re-accept.
11. Governing law
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles. Mandatory consumer-protection rights in your country of residence are unaffected.
12. Contact
Questions about these Terms? Email contact@roseasa.com.